Accessibility Statement

1. Our Commitment

Armature Worx is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).

We believe that digital accessibility is not only a legal obligation under Title III of the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, but also the right thing to do for our customers and community.

2. Current Accessibility Features

We have implemented or are implementing the following accessibility features on armatureworx.com:

• Semantic HTML structure with appropriate heading hierarchy
• Alt text on all meaningful images
• Sufficient color contrast ratios between text and background
• Keyboard-navigable interface elements
• Descriptive link text and button labels
• Responsive design that works across screen sizes and zoom levels
• ARIA labels on interactive elements where applicable
• Form fields with associated labels

3. Known Limitations

While we strive for full accessibility, some areas of our site may not yet fully conform to WCAG 2.1 Level AA. Known or potential limitations include:

• Third-party embedded forms: Our quote and contact forms are powered by GoHighLevel. While we work within their platform to maximize accessibility, some form elements may have limitations outside our direct control. We are actively monitoring this and pursuing improvements.
• Third-party scripts: Some functionality powered by third-party services (payment processing, analytics) may have accessibility limitations that we are working to address.
• Legacy content: Some older images or documents may not yet have full alternative text descriptions. We are reviewing and updating this content on an ongoing basis.

4. Requesting Accessible Content or Accommodation

If you experience difficulty accessing any content on our website, or if you need information in an alternative format, please contact us and we will make every reasonable effort to accommodate your request:

• Email: info@armatureworx.com — include "Accessibility Request" in the subject line
• Phone: 561-354-3976 — Mon-Fri 9AM-6PM, Sat 9AM-4PM

We aim to respond to accessibility requests within 2 business days. When contacting us, please describe the specific content or feature you are having difficulty accessing and your preferred format for the information.

5. Alternative Access to Services

If you are unable to use our website to request a quote or schedule service due to accessibility barriers, you can reach us directly:

• By phone at 561-354-3976 during business hours
• By email at info@armatureworx.com

We will provide the same services and pricing available through our website to all customers who contact us through these alternative channels.

6. Ongoing Improvement

We view accessibility as an ongoing commitment rather than a one-time project. We are actively working to:

• Conduct periodic accessibility audits of our website
• Train our team and web development partners on accessibility best practices
• Address accessibility issues identified by users promptly
• Evaluate new features and content for accessibility before publishing

7. Feedback

We welcome feedback on the accessibility of our website. If you encounter an accessibility barrier that is not listed above, or if you have suggestions for improvement, please let us know at info@armatureworx.com. Your feedback helps us improve the experience for all users.

8. Formal Complaints

If you are not satisfied with our response to your accessibility request, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY) for further assistance.